SECURITY POLICY
Last updated: 2025-01-09
1. Data Protection
We protect your data through:
- End-to-end encryption for sensitive data
- Regular security audits and monitoring
- Secure cloud data storage
- Industry-standard authentication systems
2. Authentication & Authorization
Our authentication system ensures:
- Secure user authentication
- Multi-factor authentication support
- Role-based access control
- Session management and automatic timeouts
3. Infrastructure Security
Our infrastructure is protected by:
- DDoS protection and mitigation
- Regular security patches and updates
- Continuous monitoring and alerting
- Secure cloud infrastructure
4. Incident Response
In case of security incidents:
- Immediate investigation and containment
- Prompt notification to affected users
- Detailed incident reports and analysis
- Implementation of preventive measures
5. Vulnerability Management
We maintain security through:
- Regular vulnerability assessments
- Responsible disclosure program
- Timely security patches
- Third-party security audits
6. Data Backup & Recovery
We ensure data safety with:
- Automated backup systems
- Encrypted backup storage
- Regular recovery testing
- Multiple data center redundancy
7. Employee Security
Our team follows strict security protocols:
- Security awareness training
- Access control and monitoring
- Secure development practices
- Regular security reviews
8. Reporting Security Issues
If you discover a security vulnerability:
- Email: security@pollgen.com
- Include detailed information about the vulnerability
- Do not disclose publicly before we address it
- We aim to respond within 24 hours
9. Compliance
We maintain compliance with:
- GDPR requirements
- Industry security standards
- Data protection regulations
- Privacy protection laws
10. Contact Information
For security-related inquiries:
- Security Team: security@pollgen.com
- Address: Toronto, Canada